Terms of Service

Welcome to RedFilings. These Terms of Service ("Terms") govern your use of our website, services, and platform. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

These Terms constitute a legally binding agreement between you and RedFilings.

2. Services Description

RedFilings provides:

• Company registration and incorporation services
• GST registration and filing services
• Income tax return filing and compliance
• Annual compliance and ROC filings
• Trademark registration and intellectual property services
• Accounting and bookkeeping services
• Other regulatory compliance services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Obligations and Eligibility

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our services, you represent that you meet these requirements.

Your Responsibilities

• Provide accurate, complete, and current information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Comply with all applicable laws and regulations
• Submit all required documents and information in a timely manner
• Pay all fees and charges as agreed
• Respond promptly to our communications and requests

4. Prohibited Activities

You agree not to:

• Provide false, misleading, or fraudulent information
• Use our services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without permission
• Impersonate any person or entity
• Transmit viruses, malware, or harmful code
• Engage in money laundering or terrorist financing

5. Fees and Payment

Service Fees

Fees for our services are clearly displayed on our website and communicated before purchase. All fees are inclusive of applicable taxes unless stated otherwise.

Payment Terms

• Payment must be made in advance or as per agreed payment terms
• We accept payment via credit/debit cards, UPI, net banking, and other specified methods
• Government fees are additional and payable separately
• Prices are subject to change without notice

Refund Policy

Refunds are provided in accordance with our Refund Policy. Generally, service fees are non-refundable once work has commenced. Government fees are non-refundable. Refund requests must be made within the specified timeframe and are subject to review.

6. Professional Services Disclaimer

While we strive to provide accurate and timely services, we make no guarantees regarding:

• Approval or rejection of applications by government authorities
• Processing timelines by regulatory bodies
• Specific outcomes of filings or registrations
• Tax savings or financial benefits

Our services are based on information provided by you. Accuracy and completeness of submissions depend on the quality of information you provide.

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, software, and design, is owned by RedFilings or our licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or create derivative works without our express written permission. You retain ownership of any documents or information you provide to us.

8. Confidentiality

We maintain strict confidentiality of all information provided by you in accordance with professional standards and applicable laws. We will not disclose your information except as required by law or with your consent. You agree to keep confidential any proprietary information about our processes and systems.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees paid by you for the specific service
• We are not responsible for delays caused by government authorities or third parties
• We are not liable for losses due to inaccurate information provided by you
• We do not guarantee uninterrupted or error-free service

10. Indemnification

You agree to indemnify and hold harmless RedFilings, its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any laws or regulations; or (d) any false or misleading information provided by you.

11. Data Protection and Privacy

Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable data protection laws. Please review our Privacy Policy to understand our practices.

12. Service Timelines

Estimated timelines provided are approximate and depend on various factors including government processing times, completeness of documentation, and third-party actions. We are not liable for delays beyond our reasonable control. We will make best efforts to meet estimated timelines.

13. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, including if:

• You violate these Terms
• You provide false or fraudulent information
• You fail to pay fees or charges
• We are required to do so by law

Upon termination, you remain liable for all fees and charges incurred. Sections that by their nature should survive termination will continue to apply.

14. Dispute Resolution and Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of courts in [Your City], India.

In case of any dispute, parties agree to first attempt resolution through good faith negotiations for 30 days before pursuing legal action.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. Third-Party Services

Our services may integrate with or link to third-party services or websites. We are not responsible for the content, accuracy, or practices of third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and RedFilings regarding the use of our services and supersede all prior agreements and understandings.

19. Contact Information

If you have questions about these Terms of Service, please contact us: