Last Updated: November 1, 2025
At RedFilings, we are committed to providing high-quality compliance and filing services. This Refund and Cancellation Policy outlines the terms under which refunds may be processed. Please read this policy carefully before purchasing our services.
Due to the professional and time-sensitive nature of our compliance services, refunds are evaluated on a case-by-case basis. Once our team has commenced work on your order, the service fee becomes non-refundable as our resources, time, and expertise have been committed to your project.
💡 Tip: Please review your order carefully before payment to ensure all details are correct.
Service fees are charges for our professional services, consultation, document preparation, filing, and support. These fees are subject to our refund policy based on the stage of service completion.
Government fees, statutory fees, and charges paid to regulatory authorities are non-refundableunder all circumstances. These fees are remitted directly to government bodies and cannot be recovered.
Important: Government fees are separate from our service fees and are clearly indicated in your invoice.
You may be eligible for a full refund of service fees if:
A partial refund may be considered if:
Refunds will not be provided in the following cases:
Once DSC (Digital Signature Certificate) or DIN (Director Identification Number) application is submitted, service fees are non-refundable. Refunds may be considered only before submission.
Once GST application is filed on the government portal, no refund will be provided. Refund requests before filing will be evaluated based on work completed.
Once returns are filed with tax authorities, the service fee is non-refundable. Errors due to incorrect information provided by the client are not eligible for refunds.
After trademark application is filed, service fees are non-refundable. Government fees are never refundable. Refund may be considered only before filing and trademark search.
Once filings commence or deadlines are approaching, no refunds are provided. Early cancellation (before work begins) may qualify for partial refunds.
Once a consultation session is completed, fees are non-refundable. Cancellations made 24 hours before the scheduled consultation may receive a full refund.
To cancel an order, please contact us immediately via email at support@redfilings.com or call us at +91-XXXX-XXXXXX. Provide your order number and reason for cancellation.
Refunds will be processed to the original payment method used for the transaction. We do not provide cash refunds or refunds to third-party accounts.
If your application is rejected by government authorities, please note:
If you need to modify your order details after payment:
We encourage you to contact us directly to resolve any payment disputes before initiating a chargeback with your bank. Chargebacks may result in:
Most issues can be resolved through direct communication. Please give us the opportunity to address your concerns.
In exceptional circumstances, we may consider refunds outside this policy at our sole discretion. Such cases include:
Each case will be evaluated individually, and our decision will be final.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified policy. Orders placed before policy changes will be governed by the policy in effect at the time of purchase.
For refund requests, cancellations, or questions about this policy, please contact us:
RedFilings - Refund Department
Email: refunds@redfilings.com
Support Email: support@redfilings.com
Phone: +91-XXXX-XXXXXX
Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST
Address: [Your Business Address]
By purchasing our services, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy. Please ensure you review your order carefully before making payment.
Remember: Government fees are never refundable, and service fees become non-refundable once work has commenced. Contact us immediately if you need to cancel or modify your order.